Vital Service Requirements For Your Rental
Ensuring a safe and livable space.
53 sec read
Maintaining a safe and livable environment is a top priority for landlords and property owners. That is why the City of Toronto’s Vital Services Bylaw ensures the standard building requirements are always met.
What are vital services?
Vital services include hydro (electricity), gas, heat, water, breach of building security or problems with the outside of the building. Property owners and landlords provide these services during a tenancy.
What you need to know
Vital services are commonly managed by third-party companies and require cooperation from property owners, landlords and tenants. However, specific requirements fall into the hands of landlords and property owners to ensure vital services are functioning.
Landlords must address vital service requests within 24 hours of receiving the service requests.
Landlords must maintain a contact list of tenants who identify as needing assistance during an emergency or temporary shutdown of vital services.
Landlords must develop a vital services disruption plan in case of scheduled maintenance.
Common exceptions for the disruption of vital services include when alteration or repair is required or if the tenant has formerly agreed to obtain and maintain the services.
Live The Westhaven Way
Apply to Westhaven Toronto Rentals Today!