Westhaven Property Management (“Westhaven”) is committed to protecting your privacy and the confidentiality of your personal information. In order to comply with privacy legislation, we have developed this Privacy Policy. Any personally identifiable information about a customer is considered personal information ("Personal Information") and will be treated in accordance with this Privacy Policy.

*In this policy, "customer", "you" or "your" includes any individual who has requested, applied for or been supplied with products or services by Westhaven including any other individual for whom the customer has acted as agent, guardian or representative.

Identified Purposes

Westhaven only collects, uses and discloses Personal Information for the following purposes:

• Offering and providing products and services to you;

• Establishing and maintaining communications with you;

• Verifying your identity and the accuracy of your Personal Information with government agencies, industry associations, brokers or insurers;

• Determining and facilitating your payment of fees or refunds, and processing exchanges;

• Detecting and preventing fraud or other illegal activities;

• Compiling statistics;

• Complying with the law or the requests of law enforcement agencies or regulators; and

• Notifying you or allowing our affiliated companies to notify you of certain products or services offered by us, or our affiliated companies.

 In this Privacy Policy, the above list of identified purposes will be referred to as the "Identified Purposes."

Consent

Your knowledge and consent of Westhaven’s collection, use and disclosure of your Personal Information is critical. We rely on the following actions by you as indications of your consent to our existing and future Personal Information practices:

Your voluntary provision of Personal Information directly to Westhaven for the purpose of acquiring a product (including information previously provided to Westhaven) during the electronic application process.

Subject to certain legal or contractual restrictions and reasonable notice, you may withdraw this consent at any time. Westhaven will inform you of the consequences of withdrawing your consent. In some cases, refusing to provide certain Personal Information or withdrawing consent for Westhaven to collect, use or disclose your

Personal Information could mean that we cannot provide you with requested products, services or refunds.

If you wish to withdraw your consent to be notified of marketing initiatives, please email us at: info@westhavenmgmt.ca

Accuracy

Westhaven will maintain your Personal Information as accurate, complete and up-to-date as is necessary for the Identified Purposes.

Safeguards

Westhaven will protect your Personal Information by security safeguards appropriate to the sensitivity of the information. Safeguards will vary depending on the sensitivity, format, location and storage of the Personal Information.

Limiting Collection & Retention of Personal Information

Westhaven will only collect, use or disclose Personal Information that is necessary for the Identified Purposes or as required by law. If we require Personal Information for any other purpose, you will be notified of the new purpose, and subject to your consent, that new purpose will become an Identified Purpose. Westhaven will only collect Personal Information by fair and lawful means. We will retain Personal Information only as long as is necessary for the fulfillment of the Identified Purposes.

Accountability, Openness & Customer Access

Westhaven is responsible for all Personal Information under its control.  If you have any questions about this Privacy Policy or your Personal Information, please contact: info@westhavenmgmt.ca

When you call us, we may confirm your identity by asking you to confirm certain Personal Information and you may be directed to send us certain requests in writing.