Landlord and Tenant Board Plans to Implement Enhanced Scheduling Plan
How the board plans to work towards resuming full services.
1.5 min read
As we approach a post-COVID-19 world, many services across the city, including those of the Landlord and Tenant Board (LTB), will begin to resume. Effective on May 31st, 2021, the LTB will start working towards commencing complete services through a scheduling plan that aims to prioritize resources such as mediation, reduce delays and enhance the quality of dispute resolution.
The enhanced scheduling plan will include the following measures to ensure all services resume seamlessly:
Implementing the Zoom videoconference platform to conduct proceedings
Conducting multiple tenant case management hearings in one hearing block
Holding full-day hearings for most L2 applications to allow landlords and tenants more time for mediation to resolve their disputes
Creating Zoom breakout rooms for parties to meet privately with legal counsel.
Exploring the use of a ’virtual concierge’ to help take attendance and direct parties to breakout rooms
Resuming a two DRO team approach to Above Guideline Increase CMHS
Karen Restoule, Associate Chair at the Landlord and Tenant Board, states, “Since the start of the COVID-19 pandemic, the LTB has adapted and evolved to meet the needs of Ontarians. The new strategy is a critical step in our plans to lay the foundation for a more user-focused system that prioritizes mediation services. As we continue to navigate through the pandemic, we encourage landlords and tenants to work together to resolve disputes.”
The Landlord and Tenant Board will continue to meet the needs of all parties now and well into the future.
Reference
Landlord and Tenant Board Implementing Enhanced Scheduling Plan [Web log post]. (2021, May 14). Retrieved May 25, 2021, from https://tribunalsontario.ca/en/latest-news/.
Live The Westhaven Way
Apply to Westhaven Toronto Rentals Today!